Refund policy

Duties & Taxes
Customers are responsible for all Duties, Taxes and/or VAT (Value Added Tax) imposed by their respective countries when shipping internationally.  These taxes are NOT included in the International shipping fee.

Returns
If you product was damaged during shipping, please contact us within 15 days of delivery.   As a result of safety and cleanliness standards we are unable to offer any refunds, returns or exchanges for any other reasons.  Download and fill out the Product Return form from the link below.  Please submit the Product Return form along with the damaged items and a copy of your original invoice.  Allow 2-3 weeks from the return shipped date for your account to be credited.  Shipping and handling charges are not refundable.

Product Return Form, click here.


Return to:

ProGenX Nails
Attn: Online Returns
13650 TI Blvd #310
Dallas, TX  75243